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Our Team

Dan Goodrich, President

Dan Goodrich, President of Goodrich & Watson Insurers, Inc., has a degree in Business Administration from Campbell University in North Carolina. He started his insurance career in 1984 as a Personal Lines Sales Associate with Drucker & Falk Insurance Agency. In 2002, Dan and his partner Pam Watson purchased the former Drucker & Falk Insurance Agency in Newport News. He is a past president of the Independent Insurance Agents of VA-Peninsula. He also served as a past board member for nine years with Mid-Atlantic Teen Challenge, a faith-based rehab facility for troubled youth.

Dan and his wife currently reside in York County with their three children. He enjoys coaching youth sports and being involved with his kids’ activities. His passion for helping others involves many aspects of his life.

Matthew Andrews
Vice President
Personal Lines Business Development

Matt Andrews is a Property and Casualty licensed insurance agent and has worked with Goodrich & Watson since June of 2005. Matt has primarily focused on handling our Personal Lines accounts over the years. He is dedicated to continually growing and improving our agency in order to provide the best customer experiences possible. Customers often appreciate his willing spirit and attentive attitude toward their accounts.

Born and raised in Hampton Roads, Matt understands the unique needs of our clients. He previously spent a lot of time in various sports, which even included winning a National Championship playing college soccer. Matt now enjoys spending all of his free time with his wife and their two young sons.

Verna Cremeans, SBCS, CBIA
Vice President Commercial Lines Business Development

Verna Cremeans is a Property and Casualty & Life agent that comes from a long line of insurance agents in her family. After receiving her degree in Business Management, she began her insurance career in a family owned Ohio agency in 1996. She took some time off to raise her kids and returned to the business with Goodrich & Watson Insurers, Inc. in 2009 focusing on Commercial Lines. She has many years working with Contractors, Restaurant owners and Probates.

Verna loves to volunteer within her Newport News community. She also loves staying active with her 2 kids and three dogs! She loves Rambo and Rocky and is also a huge WVU Mountaineer and OSU Buckeye fan!

Kelly Easterling, Personal Lines Service Agent

Kelly Easterling is a Personal Lines Service Agent who joined Goodrich & Watson in July 2016 as a licensed Property and Casualty agent. Kelly has spent time working in several different areas of the insurance field and brings more than 16 years of customer service experience with her. She thrives on providing excellent experiences working for our clients!

Born and raised in Hampton, VA, Kelly enjoys spending her weekends on the beach and traveling with her husband.


Ryan Palmer joined our team April, 2017 as a Personal Lines Service Agent, and as of June 2020 he has officially transitioned to our sales team. He studied Accounting and Finance at Middle Tennessee State University, and he claims nearly a decade of Customer Service experience. He’s established himself as a strong sales professional, emphasizing a consultative approach to create custom insurance solutions that fit his clients’ individual needs. Ryan enjoys hiking, camping and spending time with his two dogs.

A lifelong resident of Northern Suffolk, Ryan remains active in his community and is excited to get to know each of our clients personally.

Jennifer Munson, Commercial Lines Service Agent

Jennifer Munson joined our team October 2017 as a Commercial Lines Service Agent. She is bringing in over 20 years of customer service experience across multiple industries. She graduated from CNU with a B.A. in Psychology with a concentration in Industrial and Organizational Psychology.

Jennifer was born and raised in Virginia and currently lives in Williamsburg. She enjoys going to the movies, reading, and doing home projects. More than anything, she loves spending time with her husband, three children, and black lab Molly. She is looking forward to building relationships with our commercial clients.

Ron Lowder, Commercial Sales Agent

Ron Lowder was born and raised in Hampton, VA, and he has had a passion for music since the age of three. After attending Berklee College in Boston and touring through his twenties, Ron settled back in the Hampton Roads area and founded the local instructional program Academy of Rock Music in 2007. He now looks forward to his new journey in joining the Goodrich & Watson team as an insurance sales agent.

Ron and his wife currently reside in Newport News with their four children. He enjoys sports activities with his kids and you can still occasionally find him performing at local pubs on the weekends.


Brittney joined our team February, 2020! She was born and raised in South Alabama. She moved to Virginia with her husband who currently serves in the United States Air Force. They have been living in Poquoson for almost two years. Brittney enjoys going on walks with her husband and dog Ollie! They both attend Liberty Church, and are active members there. She is very excited about her journey of becoming a Commercial Lines Service Agent on the Goodrich & Watson team. What she looks forward to most about becoming an agent is building relationships with clients and helping them in the best way possible.


Conner joined our team May, 2020 as a Personal Lines Service Agent! He recently graduated from Ohio University with a bachelor's degree in Game Development, as well as a minor in Business Administration. Conner is an Eagle Scout, and an avid fan of all things fantasy related, such as Lord of the Rings. He looks forward to getting to know the area and people of Virginia better during his time here!

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