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Check out our reviews and see why you should switch to Goodrich & Watson.

Our Google Reviews

Lisa is a pleasure to work with. She is quick to respond and always takes care of everything we need. We trust her with all of our policies!

CARIE L.Customer since 2015

Great team! Always helping to answer questions and recommending the coverage you need, not what you don’t need! Truly appreciate their honesty and service!

Walter S.Customer since 2018

The staff is friendly and always helpful with a quick response. Thank you so much!

Andrea C.Customer since 2019

Great prices and trustworthy employees.

Kevin R.Customer since 2023

Communication was great. Mrs. Verma went over everything and made sure I knew exactly what was going on. Great customer service.

Lashaunda L.Customer since 2024

Always available to help you in any situation or with any questions on your insurance. They make you feel like you have a friend, not just an agent

A client in NEWPORT NEWSCustomer since 2018

Goodrich & Watson has insured our home for many years. They have always been courteous, efficient, knowledgeable and offered reasonable premium rates. Can't ask for anything better than that.

David M.Customer since 1999

Does exactly what an insurance agency is supposed to do: be available, take your call, get the task done, fight for us when needed. Highly recommend Goodrich & Watson for all insurance needs, Lisa Johnson is a joy to work with!

Neil W.Customer since 2000

They were extremely knowledgeable and current with the trends of my particular business. Highly recommended!

Demarcus W.Customer since 2023

I find the communication is good, well timed, and not overdone. Questions are answered promptly and explanations are complete. I prefer an independent agent who can make unbiased recommendations.

Steven S.Customer since 2020

They are great organization that responds quickly to any request. Their representatives are very knowledgeable and truly understand the industry. I have been referring for years!

Ray S.Customer since 2016

Great at finding the best coverage for the best price. Always friendly and helpful. Efficient problem resolution. We've recommended Goodrich & Watson to like 10 people already.

Jessica C.Customer since 2019

Everyone is very professional and always eager to help with any questions or concerns that my wife and I have.

Richard P.Customer since 2019

Great customer services, fair rates... I could go on!!!

David D.Customer since 2020

I have been very pleased with Goodrich and Watson and only wish I'd changed sooner. My coverage for car and home is so much better and fits the wallet. I love the newsletter and how much you appreciate your customers. The staff has been quick to respond to calls and emails. You don't feel like just a number with Goodrich and Watson.

Eddie F.Customer since 2020

Julie was a tremendous help is solving an insurance policy issue for me. She was always prompt in returning emails and phone calls. Very positive attitude and impressed my daughter and son in law so much they are considering changing agencies.

Eddie W.Customer since 2023

Have always been helpful when needed and went the extra mile to get us policies that work for us and our budget.

Bob C.Customer since 2023

Fast, friendly service from the Goodrich & Watson staff. Thank you!

Rick G.Customer since 2021

Love the ease of the services, and the customer service is top-notch.

Catherine T.Customer since 2018

Ryan was able to find us more affordable vehicle insurance. It was super easy.

Pam C.Customer since 2009

Always help! Aways prompt!

Admin P.Customer since 2010

Excellent insurance and great customer service!

Juan O.Customer since 2020

I have been a client for many years and service continues to be excellent. The representatives are super helpful and really know the industry. Great company, great people!

A client in NEWPORT NEWSCustomer since 2021

They are always very receptive and helpful. I have been with them for almost 20 years.

Andrew C.Customer since 2023

Good service and fast answers.

Guilherme Z.Customer since 2020

Easy to communicate with. Will look for the best policy to meet your needs and budget.

Barbara S.Customer since 2018

They are professional and work hard to satisfy the insurance needs of their customers.

DANIEL M.Customer since 2023

Great and friendly service. They work to get the best insurance rates for our needs.

Kenneth H.Customer since 2023

Always kind, courteous, and attentive to my needs.

Sole Mbr M.Customer since 2020

I personally know Lisa Johnson and have so much confidence in her. I know she will respond to me as soon as possible if I need her... at my age, that is most important!

Margaret B.Customer since 2023

Extra mile of help when needed!

Rommie H.Customer since 2016

I have been a client for over 30 years, and as the company has grown, they continue to hire top quality staff that have always found the best products at the best rates for me. Kaitlyn B is the latest to help me, and she is super friendly, knowledgeable, and quick to respond to my inquiries. Keep up the great work GWI!

Chris K.Customer since 1993

Good honest advice and great choices!

John M.Customer since 2018

I have been with Goodrich & Watson for several years, and I have always received excellent service.

Therese E.Customer since 2021

I have been provided with excellent customer service, and I was given very good advice.

Jimmy P.Customer since 2023

Excellent service and communication. Our auto insurance premium went way up due to a speeding ticket that was dismissed in court. Our Goodrich & Watson agent found that the underwriter had used a LexisNexis data base to identify the ticket. The underwriter, however, did not use public court records to find that it was dropped. Goodrich & Watson took care of everything!

Gary S.Customer since 2019

I love the customer service and personal interactions with the agents. Always feel like I can count on this group no matter what the situation may be.

Lonnie S.Customer since 2013

Your attention to me every time that I have requested anything has been nothing short of perfection and thank you so much for that.

Andrew P.Customer since 2020

Kaitlyn was very helpful in finding lower rates for the same coverage I had before.

ROCHELLE P.Customer since 2019

Responsive, personal service and reasonable pricing.

Jon C.Customer since 2017

Your company is exceptional! From A - Z, I have all the coverages I need. As a customer for so many years, I find no fault in your services.

Carmen B.Customer since 2018

Easy to work with. They saved me a lot of money on my homeowner's insurance.

Bay C.Customer since 2023

Goodrich & Watson offers the very best in customer service. Owning several business entities over the years, we have experienced their excellence in action. We have consolidated all of our business and personal insurance needs with them. We trust them to provide us with the very best coverage based on our needs. They have never let us down. We are committed to them wherever our life leads in the future.

Virginia W.Customer since 2023

Goodrich & Watson has consistently rendered good service with the effort to keep down customer costs.

Edward S.Customer since 2021

Helped me find a great homeowner's policy with comparable coverage at a substantial savings.

ROBERT G.Customer since 2023

My agent Ryan Palmer is friendly, quick to respond to my emails or calls. Using an insurance brokerage like G&W is much better than using an individual insurance company. I had more options available for me to choose. I also like their special events and their monthly trivia contest.

Sandi T.Customer since 2022

Fantastic people to work with for business liability.

Lewis R.Customer since 2013

They have always put customer needs first. Also they have always provided great advice. Highly recommend.

RUSSELL P.Customer since 2013

Everyone is nice and pleasant and helpful.

CYNTHIA T.Customer since 2019

You are a top notch insurance company. Your customers aren't just a number to you. It is important to you and to us that we are treated so well.

DENNIS C.Customer since 2019

I love everyone at Goodrich & Watson. They are always welcoming and handle anything that I need quickly. I have been with them for about 20 years. They always find the best rates for our business.

Yvette B.Customer since 2010

The agents respond quickly to questions and adjustments in policy requests and changes. They're friendly and professional

Doreen W.Customer since 2023

Lisa is great! Anytime I have a question or want to review what I have, she is quick to get back with me. Very friendly and knowledgeable and so glad to be working with her on my insurance needs.

Alex M.Customer since 2022

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